Gift Card
Give the gift of choice with a Loom Towels Gift Card—perfect for any occasion. Thoughtfully designed for flexibility, our gift cards allow your recipient to select from our full range of luxurious, artisan-made towels.
Redeemable online or in-store, they can enjoy the elegance and quality of Loom Towels when it suits them best.
Valid for 24 months.
Shipping
We offer free express shipping in Australia for orders over $250; under $250, standard shipping is $10, and express is $15.
Orders are dispatched within 2 business days, and tracking is provided via email.
For international orders, express shipping is $40 for orders under $150 and $65 for orders over $150. Customers are responsible for customs fees and duties.
Returns & Exchanges
Australian customers can exchange or receive store credit for unused, unwashed items within two weeks, with return shipping at the customer's expense. Faulty items qualify for refunds. International returns are allowed but not recommended, as return labels are not provided.
Payments & Privacy
We accept major credit cards, Apple Pay, and Zippay, with all transactions in AUD. Personal information is securely processed and never shared.