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Free shipping within Australia on orders over $100!

Payments

We accept all major credit cards, and ZipPay which is a buy now and pay later service. All orders are processed in Australian dollars.

Return and Exchanges

We believe in our product and value the happiness of our customers. We ensure every towel is in perfect condition when sent to you.

If you are dissatisfied with your purchase please advise us via email to hello@loomtowels.com within 2 business days of receipt of the item you have purchased.

Please include the order number and the reasons why you are dissatisfied with the item.

We will only refund or exchange items that have not been used and are in perfect condition.

SITE SECURITY

Credit card and order data is encrypted and secure.

PRIVACY POLICY

Your information will not be sold nor shared with third parties. Provided information will only be used for transaction and shipping purposes. We do not store credit card information.